Sales Force Management <span class="text-transparent bg-clip-text bg-gradient-to-r from-red-500 to-rose-500">Research

The Benefits of Video in a Converged Communications Environment

This Frost & Sullivan brief will identify the benefits of video collaboration in a changing workplace; highlight the ways in which video over IP can help compan...

KyrosPub Editorial

Read Lead Publication

Asset

The Benefits of Video in a Converged Communications Environment

This Frost & Sullivan brief will identify the benefits of video collaboration in a changing workplace; highlight the ways in which video over IP can help compan...

How to Turn Contact Center Workforce Management into Champions

Guide

How to Turn Contact Center Workforce Management into Champions

When you think of a call center, the last thing youâ€™d associate it with is baseball. But for those of us who work in contact center workforce management (WFM)...

Report

The State of the Contact Center in 2026

Balancing AI Innovation with Human Connection to Reimagine Customer Experience ICMI conducted the survey in August and September 2025 via emailed invitations t...

Optimizing Total Compensation: Effective Approaches to Avert a Retention Crisis

White Paper

Optimizing Total Compensation: Effective Approaches to Avert a Retention Crisis

Discover how compensation management automation that empowers organizations and managers to engage and motivate employees can improve retention at a time when e...

ChatGPT Newbie: Your Essential Handbook for Navigating ChatGPT.

Guide

ChatGPT Newbie: Your Essential Handbook for Navigating ChatGPT.

Free How-to Guide to ChatGPT Newbie: Your Essential Handbook for Navigating ChatGPT. PLUS: Receive a 100% Free ChatGPT Starter Kit!

Meeting Customer Expectations: Rehabilitating the Sales Experience to Drive Revenue Growth for Healthcare Manufacturers

Meeting Customer Expectations: Rehabilitating the Sales Experience to Drive Revenue Growth for Healthcare Manufacturers

Itâ€™s time for healthcare manufacturers to look beyond traditional revenue growth tactics. You can't achieve consistent growth without a focus on the customer...

Adapting to New Realities: The Future of HCP engagement

White Paper

Adapting to New Realities: The Future of HCP engagement

A two-part report covering HCP engagement trends and strategy optimization data In Part 1 of our white paper series, we drew on exclusive research to explore h...

Top 6 Ways to Boost Your Employees' Sales Performance

Top 6 Ways to Boost Your Employees' Sales Performance

Sales is the lifeblood of any organization. Thatâ€™s why itâ€™s so important for your employees to be highly engaged and motivated. Whether youâ€™re trying to a...

The Definitive B2B Sales Playbook: A Proven Path to $ Multi-Million Revenues

Sales is at the forefront of revenue growth, and so organizations with highly streamlined sales operations consistently outperform competition. How do you creat...

Unraveling the Tangled Vines of Omnichannel Customer Care

Asset

Unraveling the Tangled Vines of Omnichannel Customer Care

Executing on a loyalty-building omnichannel customer service depends upon thoughtful strategy, elegant technological solutions, rigorous process, and sophistica...

Driving High-End Retail With AI

Leading retail brands, especially high-end and big-ticket brands, are leveraging new technologies to help them balance high-touch customer experiences with cost...

Guide

Service Management Excellence Guide: 7 Steps to Delight Both Employees and Customers

Service management has been sweeping the IT world for several years, but it's now also transforming the way companies think about how they provide service in ot...

Fire Up Your B2B Revenue Generation Engine

Report

Fire Up Your B2B Revenue Generation Engine

Bringing Precision, Predictability and Performance to Customer Targeting, Outreach and Conversion Seeding and harvesting the sales pipeline â€” the process of...

Six Best Practices for Nurturing High Performing Teams

White Paper

Six Best Practices for Nurturing High Performing Teams

Discover how to create innovative teams, who not only vastly improve our business but also energize our workers. Some people believe high performance teams com...

A Guide to Growing Your Organization With Virtual Care

A Guide to Growing Your Organization With Virtual Care

Now more than ever, it is important that health care providers and organizations understand the lasting impacts virtual care and telemedicine will have to the h...

The Five Pillars of Outsourced Sales Success

The Five Pillars of Outsourced Sales Success

Acquirent has five core principles that serve as the foundation of our business. As more businesses turn towards outsourced sales services, what strategies ensu...