Top 10 Things We Learned in 2025: Unified Communications & Collaboration Edition
A look back at the most important insights and lessons from last year. If there is one thing pretty much everyone learned in 2025, it’s the importance of AI...
Executive Abstract
If there is one thing pretty much everyone learned in 2025, it’s the importance of AI to all technology, including Unified Communications & Collaboration (UCC). An AI readiness survey from Lucid found that 72% of knowledge workers used AI-powered tools for collaboration in 2025. In the contact center world, DMG Consulting found that AI is the top-rated contact center investment category.
But while AI was the biggest story in UCC last year, there have been many other trends and lessons learned about collaboration, contact center and AV technology. Download now for the highlights.
Unlock Report Access
Complete this brief form for instant PDF access.
Related Executive Research
Report
Top 5 Collaboration/CX Technology Issues Facing Enterprises in 2025
Enterprise IT/communications professionals face an array of challenges, from the impact of AI to strategies for the cloud, CX, AV/video for meeting rooms, and s...
eBook
The Healthcare Director's Guide to Fast, Efficient Specimen Collection Using Mobile Technology
Quick, Accurate Specimen Collection is More Important Than Ever
Asset
Top Takeaways from Enterprise Connect 2025
Enterprise Connect 2025 is in the books, and once again, attendees and exhibitors engaged on the most important issues facing enterprise IT/communications/CX te...