Robotic Automation emerges as a threat to traditional low-cost outsourcing
This paper, authored by James R Slaby of Horses for Sources, the leading research analyst for the BPO sector, examines Blue Prism’s robotic automation technol...
Executive Abstract
Why outsource when you can automate? For most organisations, the answer is IT bureaucracy. Budget bottlenecks and IT’s ability to convolute any process improvement with massive waterfall technology implementations, even when the need is immediate, make automation a challenge. Yet automation looms as the right solution for the majority of rules-driven processes that are being outsourced today.
Unlock Report Access
Complete this brief form for instant PDF access.
Related Executive Research
Guide
Two I/O Secrets for 40% More Throughput
Slows, freezes, and crashes are the biggest headaches of IT, and there is nothing worse than angry users. The faster the systems go, the better for your users....
Guide
To BPO or Not to BPO
Quality back office support can make or break your business, and with back office functions often driving 50% or more of total operational costs, you may be loo...
Asset
Proactive IT Monitoring
Proactive monitoring includes incident, change and problem management in addition to monitoring. Chapter five from the Command Center Handbook provides guidance...