Empowering Employees With Meaningful Connections
Build meaningful connections for a happier, healthier workforce. From our customer service, to wellness programs, to personalized care management, Tufts Health...
Executive Abstract
From our customer service, to wellness programs, to personalized care management, Tufts Health Freedom Plan empowers employees to take control of their own health care. After all, happier, healthier employees make for a stronger business. In a recent survey, 99% of Tufts Health Plan members said they had a positive customer service experience. We achieve this by:
Unlock Report Access
Complete this brief form for instant PDF access.
Related Executive Research
Asset
The Benefits of Video in a Converged Communications Environment
This Frost & Sullivan brief will identify the benefits of video collaboration in a changing workplace; highlight the ways in which video over IP can help compan...
Guide
How to Turn Contact Center Workforce Management into Champions
When you think of a call center, the last thing you’d associate it with is baseball. But for those of us who work in contact center workforce management (WFM)...
Report
The State of the Contact Center in 2026
Balancing AI Innovation with Human Connection to Reimagine Customer Experience ICMI conducted the survey in August and September 2025 via emailed invitations t...